Photo's missing from Clubs & Competitions Portal

Photo's missing - we are aware some photos are missing from the leagues & clubs portal, IT are working to identify all of these that are missing and will re-push the missing photos to the site next week. 

WORKAROUND: We have temporarily enabled squad lists to be downloaded from the "Teams" tab on Whole Game System.

Please find guidance on how to download squad lists using Whole Game System here: https://grassrootstechnology.thefa.com/support/solutions/articles/48001140442-producing-a-squad-list-club-officials-and-team-officials



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  • UPDATE:  Fix was planned 25th March with 1300 photo's re-pushed however we are aware photos are still missing. We are continuing to investigate. 

  • UPDATE: Further photos have been identified and will be fixed in two batches next week. The changes will take place outside of peak hours to ensure no downtime/performance issues for volunteers.


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  • UPDATE: Photo's continue to be pushed however it is unlikely all photo's will be resolved before the weekend as we need to push these out of UK hours from an old system. 

    As a workaround, we have temporarily enabled squad lists to be downloaded from the "Teams" tab on Whole Game System.

    Please find guidance on how to download squad lists using Whole Game System here: https://grassrootstechnology.thefa.com/support/solutions/articles/48001140442-producing-a-squad-list-club-officials-and-team-officials

  • UPDATE: As of this morning, we have now pushed 70,000 missing photo's to the site. 

  • UPDATE: Issue still ongoing, 96-97k player photo's have now been pushed with 26-27k remaining.

    If some of your photo's are still missing, the advice is to use the following workaround, we have temporarily enabled squad lists to be downloaded from the "Teams" tab on Whole Game System.

    Please find guidance on how to download squad lists using Whole Game System here: https://grassrootstechnology.thefa.com/support/solutions/articles/48001140442-producing-a-squad-list-club-officials-and-team-officials

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