You may receive the 'sorry, we couldn't find your teams' error when trying to log in to Matchday.
In this case, it's likely that you have a duplicate email or FAN on our system which is causing the blockage. There are a couple of things you can do to try and resolve this.
1. Firstly, make sure your club have linked you to your child/ren in Whole Game System.
2. You can also get them to try and sign in here as the login details are the same:
If you still can't login then contact firstname.lastname@example.org for assistance.