Participant Not Pre-Booked

Of course, there will be a time where a participant will turn up at a session and they haven't pre-booked on the FA Events Platform.


We're sure you won’t want to turn anyone away, so just get them to log in or create an account on the FA Events Platform and then you can share the session with them via the session's URL link. The participant can click this link, book on, and get playing as quickly as possible.


If there's not enough time for all that prior to the session starting, ensure that details of the participant (and parent depending on the programme) are captured at the end of the session or when everyone gets home, and then the necessary steps can be taken to book onto the next session.


ADDING A PARTICIPANT WHO HASN’T PRE-BOOKED


To start with, as the organiser, go onto the Events Platform and click on the session you’re running by going to your 'Sessions' tab on the left side menu. You may have to filter between 'Current Sessions' and 'Past Sessions' here depending on the time the organiser is trying to book the participant onto a session.


 

Once you have clicked into the necessary session that the participant needs to get booked onto, you can share the event and session by using the 'Details' tab, where underneath the provider name are the sharing options. You have the option to share and copy via the URL link, Twitter, Facebook, Email and What's App. Send or share these links to the participant so they can book onto the session.


If you flick to the 'Participants' tab from the 'Details tab at the top, you can view your booked-in participants in more depth and also share the session if a participant hasn't pre-booked in the same way as above. The option to share the URL and all the social platforms would show for you to easily send out to whoever needs it.

You would need to share this link with any parents/guardians of those participants under the age of 16 not currently booked onto the session so that the individual can log in and book onto it - as well as any future sessions - in one process. You can easily mark that person as attended going forward.


As suggested previously, if the above process isn't completed prior to the session beginning then no attendance can be marked for those who didn't book on. The participant (or parent for Wildcats programmes) would then need to create a FA account if they don't have one already, and then book online to another session when they can next do so via thefa.com.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.