Payments Portal - CSV Report not working

We are aware of an issue currently with the CSV Report on the payments portal not working correctly. When downloading the report, it will display a blank Excel document with no player details. 

The team are currently looking into this and any updates will be provided when we receive them. 

1 person has this problem
  • Although the annual fees report seems ok, the pay as you play report is incomplete. not much use to clubs trying to chase up money owed.

  • Hi Steve, Is this still an issue for you? If it is please could you submit a ticket and we'll investigate for you.

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