Payments with PayPal

The home for all articles relating to PayPal articles in Payments Portal

Why isn't the due date showing for a payment?
Payment due date doesn’t show until 1 month before, this was due to the fact that if all payment due dates were shown then this could effect the speed of th...
Tue, 20 Aug, 2019 at 2:13 PM
Why do PayPal need documents like my passport and bank statement?
PayPal offer full guidance of this process which can be found by within the ‘videos and guides’ section. These videos will also help you understand wher...
Wed, 21 Aug, 2019 at 12:12 PM
How do I delete fees I no longer require?
Unfortunately there is currently no way to delete fees which have been setup but are no longer required. We are however looking into a solution for this.
Fri, 17 Apr, 2020 at 11:46 AM
We don't have a company registration number?
If you are having issues with PayPal account set-up, please see the PayPal onboarding guide included under ‘videos and guides’ -  If you don’t have a re...
Wed, 21 Aug, 2019 at 12:13 PM
I've linked my PayPal account in Whole Game but The Matchday App says I need to setup payments
We will continue to show this message in the app until your club sec has set up a match fee (PAYP - Pay as you Play) or an annual fee in the payment portal ...
Wed, 21 Aug, 2019 at 12:14 PM
How flexible are the payment options?
You can set up a number of different annual fees or one off fees in the payment portal, plus you can combine this with match fees - there is no limit
Wed, 21 Aug, 2019 at 12:20 PM
PayPal are asking for an ownership percentage %
If you are asked for an ownership %, simply set this to 0.
Wed, 21 Aug, 2019 at 12:15 PM
I can't see a player in the payment portal?
Check if this is currently set up in Whole Game (players need to have player roles etc.) - if they do, and you still don’t see them, please contact matchday...
Wed, 21 Aug, 2019 at 12:20 PM
The link to upload my documents isn't working
If your document uploader isn't working we would advise trying a different internet browser - the recommended for this process is Google Chrome.
Wed, 21 Aug, 2019 at 12:19 PM
I cannot login to the Payments Portal
Here are the correct roles you need to have in your affiliation and on Whole Game System which allow you a PP login. YES: Chairperson, Secretary, Treasurer...
Tue, 9 Jun, 2020 at 11:29 AM